eye on fraud and digital fingerprint
Research and White Papers August 2019
Life and Health Insurance Fraud: An Industry Overview

There is no single tool capable of defeating insurance fraud. In a wide-ranging paper and guide, RGA shares insights into fraud detection and prevention trends, techniques, and technologies at the RGA Fraud Conference. Insurers must be proactive and prepared to adapt...

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Chessboard
Articles August 2019
Stalemate to Checkmate: New Data and Multivariate Methods Transform E-underwriting
The pressure is on for carriers to provide the best customer experience, while implementing consistent, comprehensive and accurate underwriting policies.  Advanced e-underwriting systems can help insurers respond.
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Videos August 2019
How to Get Real Results in Predictive Analytics

Contact RGA's research team to learn more about data science, predictive analytics, and insurance.  

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Digital fraud: illustration of data loss
Articles July 2019
Combating Life Insurance Fraud in a Digital World
As personally identifiable information proliferates and life carriers digitize, fraud is an ever-present and growing risk. In a candid interview, representatives from LIMRA and LOMA preview their upcoming presentation for the RGA Fraud Conference.&... Read More
Typist with social media figures superimposed
Articles July 2019
Social Mania: The Impact of Likes, Posts, and Swipes on Insurance

Interested in learning more about social media and insurance? Contact us. And don't forget to follow RGA on 

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Articles July 2019
Fudge: Bias in Group Pricing in South Africa
RGA South Africa shares nine group disability pricing fallacies that can lead to problems. While the pressure to remain competitive is a reality,  the industry should guard against unconscious bias and motivated reasoning. Contact  Read More
Consumers clutching symbols of preferences
Articles July 2019
The Listening Cure: Understanding the Customer Requires Open Ears – and an Open Mind
RGA's  K. S. Gopalakrishnan explores the lost art of listening to the voice of the customer and shares advice for life insurers seeking to sort the signal from the noise. Read More
Child leaps to waiting father holding out hands to catch him
Articles July 2019
Trust Us? Innovation, Transparency, and Trust in the New Age of Digital Insurance
Data and analytics are transforming insurance. From risk selection to product design, the opportunities to improve the insurance process are nearly endless, but all require policyholders to part with personal data and therefore demand a deep level of trust from doubtful... Read More
Articles June 2019
Getting Up to Speed: Best Practices in Data Science
The need to make predictions in the life insurance space is nothing new – predicting future mortality trends is the very basis of life insurance risk assessment, after all. RGA's Richard Xu explores the role of data science and innovation in prediction. 
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Wealth and Longevity: Coins are the soil showing a shoot of growth
Articles June 2019
High Net Worth Individuals - Part II
The high net worth (HNW) population largely has better mortality than the general population. RGA's Hilary Henly explores the ways HNW individuals are seeking to extend longevity through cancer screening, genetic testing and advanced medical care. She also discusses the... Read More
Woman and man operate smartphone apps
Articles June 2019
The WhatsApp Insurance Revolution: It’s Here!
RGA's Jean-Louis Fourie takes readers on a whirlwind tour of WhatsApp’s coming of age and its potential application to the insurance customer journey.  Read More
Globe with interconnection
Articles June 2019
Data-Driven Innovation in Life and Health Insurance
RGA's Marc Sofer, Head of Data and Strategic Analytics, Asian Markets, discusses how the newest data sets, together with existing data and novel analytics, are impacting the industry’s growth and development.   Read More
Business meeting in the Mexico City Office
Articles June 2019
Health Plan Participation in the Employer Stop Loss Market

As health plans look for opportunities to grow their business, many see employer stop-loss as an opportunity.

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Older age person around a table
Research and White Papers May 2019
Applying Non-traditional Risk Factors in a Traditional Industry

The frailty index (FI) holds a robust and consistent correlation with mortality and morbidity and is a stronger predictor of mortality than chronological age. Frailty status may be a promising risk factor to add into the underwriting mix, particularly for disability ...

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Electronic Health Record use on tablet
Articles May 2019
Risk Adviser: Digital Health Data Can Streamline the Underwriting Process
In much the same way that insurers went through a transformation with prescription history data, a new landscape around the use and application of electronic health records is taking shape. RGA's Sue Wehrman discusses the implications in  Read More
Magnifying image on a new underwriter
Articles May 2019
With the Talent Gap Straight Ahead, Life Carriers Find an Off-Ramp
The underwriting role is changing, and the highly skilled underwriter has the opportunity to take a far more strategic role in the business and add value throughout the insurance process. But this can only happen if carriers can free staff from crushing caseloads. To le... Read More
Articles May 2019
Behavioral Economics, Disclosure Gaps, and Customer Journeys in Life and Health Insurance

Behavioral economics is an area that is making a substantial splash in many industries and insurance is no exception.  Behavioral economist Matt Battersby examines how his discipline can play a role in reducing disclosure gaps.

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Image of woman clutching her back in pain
Articles May 2019
PART I: Proposed New Classifications And Nomenclatures for Chronic Pain
RGA's Dr. Newman Harris offers part one of a two-part series that outlines the latest ways to define and classify chronic pain as laid out in ICD-11. Understanding how pain informs impairment is an essential piece of our work, and this article provides additional clarit... Read More