The 13th annual RGA Fraud Conference highlighted emerging themes in the fight against fraud, including the use of technology as both a weapon of deceit and a line of defense.
Behavioral science provides actionable insights into the psychology behind dishonesty that can help insurers more proactively address disclosures.
RGA’s Heather Deichler, Senior Vice President, Head of Group Re and Latin America, discusses how group insurance has evolved over the past decade through digital transformation, expanded coverage options, and enhanced customer service expectations and explores growth...
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Staying alert for red flags and contacting law enforcement when insurance fraud is suspected are keys to addressing a high-cost problem affecting the insurance industry.
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