Focus on ESG
Clients are becoming more conscious of the impact their purchasing decisions can have on the environment and society and, post-pandemic, have demonstrated a heightened social awareness and desire to give back to society. As a result, interest in philanthropy and impact investing is growing among Asia’s affluent individuals and families.
SunBrilliance IUL was launched in September 2023. Key benefits include a first-to-market feature – Legacy Plus – which allows the death benefit to be paid out in annual installments for up to 10 years. As part of its philanthropic pledge, Sun Life Singapore will donate up to 0.5% from premiums received, with a cap of $20,000 per policy, towards charity programs in Singapore.
Linkage between wealth and wellness
Insurers are linking wealth and wellbeing with life insurance products that offer a wellness component. In January 2022, AIA Singapore conducted a survey that found the top three dimensions of wellness for HNW clients are financial wellbeing (64%), mental wellbeing (62%), physical wellbeing (61%).
In Singapore, Sun Life offers private health advisory services to HNW insurance clients. They can access Pinnacle Care’s bespoke private health advisory services for tailored expert medical opinions and top medical care. Pinnacle Care’s services provide guidance and access to cutting-edge research and state-of-the-art treatment options, access to leading specialists, and concierge support in securing and scheduling appointments.
EliteLife Signature Legacy, a comprehensive legacy insurance plan, launched in Malaysia, offers high-end life insurance coverage, extended disability coverage, and loyalty rewards and bonuses. The plan helps safeguard lifelong legacies, including disability coverage with senior care benefits.
In Indonesia, AIA has launched AIA Altitude, its first loyalty program for HNW customers AIA Altitude offers HNWIs several advantages, including access to Mobile Doctor in almost all regions of Indonesia, priority underwriting services handled by a dedicated team, 24/7 priority customer service, and VIP queue service. This product is also equipped with AIA Vitality, a health and wellness program and personal medical management service.
November 2023 saw the launch of AIA Fortuna Prestige Treasure – Indonesia,5 with Bank CIMB Niaga. The product was designed for HNW customers with sum insured up to Rp15 billion, namely business owners and professional executives. Every AIA Fortuna Prestige Treasure customer will automatically get an exclusive AIA Altitude membership.
AIA Hong Kong has partnered with Humansa, a premium healthcare brand of New World Group, to open AIA Alta Wellness, marking the first one-stop integrated wellness space that blends the concepts of Chinese and Western health. The collaboration is aimed at addressing the health needs of AIA's HNW customers, providing personalized mental, physical, and nutritional solutions and an innovative approach to promoting preventive health management.
Insurance is one of several tools for crafting a comprehensive financial strategy. It is important for insurers to be aware of the HNW client and their changing insurance needs. With the Great Wealth Transfer, insurers will also have to tune into the next generation of HNW customers and take their needs into consideration.